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ChatOPs – Ruling Enterprises in 2016

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Developers globally are using ChatOps – enterprise ready chat tools to chat about features and ideas. ChatOps like Slack and HipChat are the front runners for communication with clients.

Technology survey people started using tools like IRC to communicate in the 90s then coming to skype chats. But those times have changed. Now there are chat rooms for such professional communication where you can not only talk or see the person but share files, presentation or involve a group of people while having a conversation and also manage your tasks. This era of instant messaging is known as the ChatOps.

There are more than 2 million people using Slack, the current front runner in the race to dominate enterprise ChatOps. But in there is one more in competition – HipChat offering enterprise ready chat rooms tools to enable employees to establish connection in real time. This kind of chatting system helps in maintaining concentration where Slack is less intrusive than popping by the cubicle at the work place.

The good part it that these ChatOps are not just for the tech savvy but it is also being largely used by marketing departments. According to HipChat and Slack, they happen to be the third largest users for business.

Communications with your client is that pressure point which molds your relationship with them. Precisely if you lack technical or interpersonal communication skills, any of it can lead to creating a negative image of your brand communication. For this enterprise technology like ChatOps today has opened many doors than ever!

(Information Source: http://sdtimes.com/chatops-is-taking-over-enterprises/ )

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